Psycademy is a network of Associate Therapists and Tutors. All meetings with tutors, or therapists are by appointment only.

The location of our central administration offices is at the bottom of this page.

Personal Information Collected.

Any personal information you provide via this web site or via any other medium is treated in the strictest confidence. The information we collect from you may include: name, e-mail address, invoice and delivery addresses, telephone number.

You do not have to give us any personal information, however you may not be able to access the full range of services if you do not provide your personal information.

Use of Your Personal Information

We will use your personal information in order to:

(i) process orders or applications submitted by you;(ii) provide you with services via the web site; (iii) send you information about our products and services and our newsletter; (iv) verify your identity.

We may transfer your personal information to one or more of our Associates.

Other than set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

Data Protection act 1988.

Psycademy and all of our Associates fully comply with the data Protection Act 1988.

Registration Number: Z9771005

Changes to Your Details

If you would like to review or change the details you have supplied to us, please contact us:

e-mail: info@psycademy.co.uk

tel: +44 (0) 1420 474873

or by writing to our address below.

Third Party Links

We cannot be responsible for the privacy policies a nd practices of other web sites even if you have access to them using links from our Web site and recommend that you check the policy of each web site you visit and contact its owner or operator if you have any concerns or questions.

Terms and Conditions

Therapy and one-one services

Therapy refers to any one to one treatment offered by or through Psycademy including, but not restricted to: coaching, personal breakthrough, hypnosis, psychic readings.

Before we can embark on therapy you need to understand and agree to certain conditions. You need to understand that:

• Therapy in no way replaces a diagnosis or advice from a medical doctor or psychiatrist
• The results of the therapy session are dependent upon your communication with your unconscious mind, which you are100% responsible for and your therapist can only facilitate.
• The results of the therapy process are dependant upon you following the instructions that your therapist gives you as they guide you through the processes of NLP, Hypnosis, Time Line Therapy®, Shamanic healing and any other service the therapist is trained to provide.
• The long-term results of the therapy session are dependant upon you completing all homework or tasking your therapist gives you and on you focusing on what you want, rather than what you don't want.
• Your therapist can only assist you in resolving problems that you raise and cannot be expected to resolve problems you do not mention. 
• As you are creating your future through your actions in the present, you are responsible for making any outcomes a reality.

Payments:

At the time of booking you will be informed of the hourly rate, or the full amount for the programme or service, and in some cases an estimated time required for the process.

 

For appointments of less than 2 hours, full payment is required at the time of booking. This can be made via cheque or credit card.

 

For appointments of more than 2 hours (e.g. personal Breakthrough) and / or which include tasking, the provision of other material, e-mail or telephone support, payment for this or the full service will be required at the time of booking.

 

Following booking once you have been set tasking and / or had initial consultations (including via e-mail or telephone) with your therapist no refund will be possible.

 

Where full payment has not been taken prior to completion of the treatment, full payment is required on the final day of your treatment. Please ensure you bring the means to pay for face to face treatments.

 

Psycademy reserve the right to charge for sessions cancelled, refunds are only offered in exceptional circumstances.

Psycademy reserve the right to charge a re-scheduling fee equivalent to one hour at the therapist's hourly rate for appointments rescheduled less than 48 hours before the appointment.

Correspondence Courses, Workshops and Therapy

• All invoices are payable within 30 days of issue. We reserve the right to add an interest charge at a rate of 2% per month simple interest on any bills remaining unpaid 30 days after issue.
• If, for any reason you have to cancel an agreed training, either an attended workshop or correspondence course, this must be notified to us in writing, and the cancellation fees will apply as set out below:

Notice Given	Cancellation Fee
Less than 1 month	100%
Less than 3 months	75%
More than 3 months	50%

For correspondence courses once you have received your first course workbook there is a 100% cancellation fee.

• Full payment must have been received by Psycademy as cleared funds prior to the commencement of a workshop. Failure to do so will result in the refusal of delegate access to the training course booked, or correspondence course materials and services being withheld.
• If you are paying in installments and for any reason you have to cancel an agreed training, the same cancellation fees shown above apply. Any course fees outstanding at the time of cancellation will incur an additional fee equal to the difference between the amount received and the cancellation fee due.
• The Early Booking Price is available until 30 days prior to the commencement of the training course booked. Any course fees outstanding once that period has expired will incur an additional fee equal to the difference between the Early Booking Price and the Full Price.
• Psycademy will use its reasonable endeavours to carry out the contract as agreed but shall not be liable for the loss (whether direct or consequential) suffered by the Client, in the event of Psycademy being unable to complete the work in whole or in part to matters beyond its reasonable control, which expression shall include (but shall not be confined to) illness, strikes, lock-outs or other labour disputes, shortage of materials, accident or break-down of motor vehicles or other forms of transport, errors made by contracted staff, hotel staff or similar, other delays in transport, or carriage, riot, civil unrest or war.
• Psycademy reserves the right to substitute a tutor or facilitator with another of similar experience.
• Psycademy reserves the right at all times to make changes to course material and to add new courses. Correspondence Students may complete their studies in their own time, however their personal tutor will expect coursework to be submitted on a regular basis, approximately 2 months from the commencement of the course module. You should keep in contact with your tutor and update them of your progress regularly. If you have not contacted your tutor for a period of more than 30 days your tutor may contact you.
• Psycademy reserves the right to increase its fees from time to time although this would not affect students once they have enrolled unless they wished to transfer to an updated programme.
• Students who have lapsed their studies for more than 12 months, without prior arrangement, may have to upgrade to the latest programme and pay an appropriate administration fee.
• A tutor will be allocated to you to conduct remote healing for you. We require two photos (your face must be clearly visible) to make the energetic connection with you. You may post hard copies or e-mail digital pictures. If you fail to provide a photograph this service cannot be performed for you. You may receive periodic letters or emails periodically advising you that the healing has taken place, the tutor may also advise you of any changes in the quality or quantity of the energy. The tutor may receive information from spirit guides or similar, these will be passed on to you. No guarantee is given regarding the frequency or content of these messages. They are received and passed on with positive intent. It will help the tutor if you keep in contact with Psycademy reporting your progress, either within your written feedback or other correspondence. This service will be conducted for a maximum of 20 weeks per student per module. Extensions in this service can be requested for a small cost.
• Psycademy will comply with its obligations under the Data Protection Act 1998.
• All material provided to you is protected by copyrights and trademarks, other proprietary rights and laws. You must not modify, rent, lease, loan, sell, distribute, or create derivative works using material or any part thereof supplied and / or created by Psycademy.
• The material on the courses may bring up emotional issues and relate to health problems. The teaching, training and coaching provided are in no way intended to substitute therapy, or medical advice. Psycademy may refer a student to alternative sources of help in certain circumstances e.g. doctor, counselling or other therapies. Psycademy reserve the right to remove any student from the course in certain circumstances. These circumstances may include, but are not restricted to the following: to prevent loss of life, damage, or harm, either physical or otherwise to an individual or property.
• If you are dissatisfied that the services and/or material provided do not meet your educational needs or interests then you may request return of your fees under the conditions of the guarantee stated below.

1.       You must contact Psycademy in writing stating what you are dissatisfied with. You must do this within 30 days of receiving the course materials. The material is considered delivered to you 3 days from the e-mailed date, or seven days from the postmarked date, if you have specified hard copies.

2.       We ask that you make an honest attempt at the exercises. The impact of them is not always obvious until you have worked through them. We will ask you to demonstrate that you have at least attempted this.

3.       You must return all course materials, including workbooks, files, CDs and all other bonus materials unused, in pristine, as new condition (e.g. you may not return journals or workbooks that have been written in).

4.       You may not receive a refund once you have sent material for written feedback or received a coaching session.

5.       If you have received a personality profile as part of the course or as a stand alone purchase you may not receive a refund once you have completed this and received feedback and /or any accompanying coaching.

6.       If you are dissatisfied with Tutor Feedback or Coaching contact Psycademy, stating clearly your complaint, we will invoke the student grievance procedure (available on request).